Refund and Returns Policy

At canonij.com, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a refund and return policy under the following terms.

1. Eligibility for Returns

• Items must be returned within [3] days of purchase.
• Products must be unused, in their original packaging, and in the same condition as received.
• Proof of purchase (order number or receipt) is required for all returns.
• Certain items, such as personalized products, perishable goods, or digital downloads, may not be eligible for return.

2. Refund Process

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Approved refunds will be processed within [3] days to the original payment method.
• Shipping fees are non-refundable, except in cases of defective or damaged products.

3. Exchanges

• If you receive a defective or damaged item, we will replace it with the same product at no additional cost.
• Exchanges are subject to stock availability.

4. Non-Refundable Items

• Gift cards
• Downloadable software or digital products
• Health and personal care items

5. Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

6. Late or Missing Refunds

• If you haven’t received a refund yet, please check your bank account or contact your credit card provider.
• If the issue persists, contact us at info@canonij.com.

7. Changes to This Policy

• We reserve the right to update or modify this policy at any time. Changes will be posted on this page.

8. Contact Us

For any questions regarding our refund and return policy, please contact us at [info@canonij.com].

By making a purchase from canonij.com, you agree to the terms of this Refund and Returns Policy.